TV, streaming & smart home
Smart TVs, streaming apps and devices, smart speakers and other connected home gadgets.
- Smart TVs & streaming devices1 guideSamsung, LG, Android TV, Roku, Fire TV and Apple TV: apps that will not load, Wi-Fi, updates and picture or sound problems.
- Streaming appssoonNetflix, YouTube, Disney+, Prime Video and other streaming services: error codes, buffering and playback problems.
- Smart speakers & smart home1 guideAlexa, Google Home and HomePod speakers, smart plugs, cameras and other connected devices that go offline or will not set up.
Recently published in TV, streaming & smart home
- Google Home or Nest speaker not connecting to Wi-Fi: how to fix itA Google Home or Nest speaker or display that won't join Wi-Fi is usually stuck on a wrong password, a router hiccup, or a network setting that blocks it. Reboot the router and the device, retry setup with the password shown, and keep everything close together. If it still fails, set up from a different phone before considering a factory reset.
- SSL certificate error on Fire TV Stick: how to fix itA certificate error on a Fire Stick means an app or browser could not trust the secure connection it was given. It is not one Amazon error with a code. Check the time zone, restart the stick, then test on another network to see whether the router, DNS or the server is at fault.