iCloud storage full: how to free up space or get more

An "iCloud storage full" alert means your Apple Account's iCloud quota is used up. It has nothing to do with free space on your iPhone or Mac. Check what takes the space, delete old backups, photos, files and attachments you don't need, or buy an iCloud+ plan.

Applies to:iPhone and iPadiOS 17 and later (menu paths differ by version)macOSSonoma, Sequoia and lateriCloud for WindowsiCloud.com
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What it means

Your Apple Account comes with a fixed amount of iCloud storage. The free plan is 5 GB, though check the figure on your own account. Backups, photos, iCloud Drive files, Messages attachments and iCloud Mail all draw from that one pot. When it fills up, several iCloud features stop working.

This quota is separate from the storage inside your iPhone, iPad or Mac, as Apple explains. Deleting apps from the device does not free iCloud space, and a half-empty phone can still have a full iCloud. The fixes below go from checking usage, to cleanup, to buying more space.

Symptoms and causes

You are likely dealing with this problem if:

  • An alert says iCloud storage is full or almost full
  • The device stops backing up to iCloud
  • New photos and videos stop uploading to iCloud Photos
  • iCloud Drive and other iCloud apps stop staying up to date across your devices
  • You can't send or receive email with your iCloud address

The usual causes, most common first:

iCloud Photos library
Photos and videos stored in iCloud Photos count toward your quota. Check your own storage breakdown to see how much they use.
Device backups
Backups of your current device, old devices you no longer use, and apps with backup switched on all count.
iCloud Drive files
Documents and other files stored in iCloud Drive.
Messages attachments
Photos, videos and files sent in conversations are stored in iCloud.
iCloud Mail
Mail in your iCloud address, especially messages with large attachments.
Smaller items
Voice Memos, FaceTime data, contact images and Apple Invites also use space.

How to fix it

Work through these in order. They start with the quickest, safest checks and move to deeper repairs; stop as soon as the problem is gone.

1.See what is using your iCloud storage

Easy

Knowing the biggest item tells you where cleanup will actually help.

  1. On iPhone or iPad, open Settings, tap your name, tap iCloud, then open Manage Account Storage or Storage.
  2. On a Mac, open System Settings, click your name, click iCloud, then click Manage.
  3. Note the largest categories and start with those.
Easy

Apple suggests photos, large files and old backups that are worth removing.

Before you start: Look at each suggestion before you confirm it.

  1. Go to Settings > your name > iCloud.
  2. Open Recommended for You and review the items listed.

3.Delete old backups

EasyChanges settings

Backups of old devices often sit in iCloud untouched.

Before you start: Deleting a backup removes that backup's data from iCloud. Tapping Turn Off and Delete from iCloud also turns off iCloud Backup for that device, so back it up another way afterwards. Apple keeps a backup for 180 days after you turn off or stop using iCloud Backup.

  1. On iPhone, go to Settings > your name > iCloud > Storage > Backups, then tap a device.
  2. To remove a whole backup, tap Turn Off and Delete from iCloud.
  3. On a Mac, go to System Settings > your name > iCloud > Manage > Backups, select a backup and click the minus (–) button.

4.Delete photos and videos you don't need

EasyChanges settings

Photos and videos can take up a lot of room, and removing the ones you no longer want is often the quickest cleanup.

Before you start: Deleting a photo removes it from every device signed in to the same Apple Account. Back up anything you want to keep first. Items in Recently Deleted are kept for 30 days and don't count toward storage. If you are over the limit, deleted photos and videos are removed immediately and can't be recovered from Recently Deleted.

  1. On iPhone, open Photos, tap Library, tap Select, pick the items and tap Delete.
  2. On a Mac, select the items in Photos, press Delete, then click Delete.
  3. You can also do this at icloud.com/photos.

5.Delete iCloud Drive files

EasyChanges settings

Large or forgotten files in iCloud Drive count toward the quota.

Before you start: Deleted items stay in Trash or Recently Deleted for 30 days. Copy anything you still need elsewhere first.

  1. On iPhone, open Files > iCloud Drive > More > Select, choose items and tap Delete.
  2. On a Mac, drag items from the iCloud Drive folder to the Trash.
  3. Or use icloud.com/drive.

6.Delete Messages attachments

EasyChanges settings

Photos and videos in long conversations add up.

Before you start: Deleting an attachment removes it from the conversation.

  1. On iPhone, open a conversation and tap the contact's name. Then tap Photos (iOS 26 or later) or See All (iOS 18 or earlier).
  2. Tap Edit > Select Photos, choose items, then tap Delete > Delete Attachment.
  3. On a Mac, open the conversation, click Info, scroll to Photos, Command-click items, then right-click and choose Delete > Delete Attachment.

7.Clean up iCloud Mail

EasyChanges settings

Mail in your iCloud address counts toward storage.

Before you start: Emptying the trash deletes messages permanently.

  1. On iPhone, open your iCloud inbox, tap More > Cleanup Recommendations > iCloud Mail Cleanup.
  2. On a Mac, delete messages, then choose Mailbox > Erase Deleted Items.
  3. On the web, delete messages and then delete them again from Trash.

8.Delete other iCloud data

EasyChanges settings

Contact images, FaceTime data, Apple Invites and Voice Memos also use space.

Before you start: FaceTime data deletion is permanent.

  1. Go to Settings > your name > iCloud > Storage, choose Contact Images, FaceTime or Apple Invites, and tap Delete Data from iCloud.
  2. For Voice Memos, delete the recording, then delete it again from Recently Deleted.

9.Buy iCloud+ or upgrade your plan

Easy

If everything left is worth keeping, more storage is the straightforward answer. The screen you need depends on whether you already pay for iCloud+ or are on the free plan. Check current plan sizes and prices in the purchase screen, as they vary.

  1. Free plan, buying for the first time (iPhone or iPad): if a Storage Almost Full notification is showing, you can tap it to go straight to the upgrade options.
  2. Free plan, iOS 18 and later up to iOS 26: go to Settings > your name > iCloud, scroll down and tap Upgrade to iCloud+.
  3. Free plan, iOS 27 and later: go to Settings > iCloud > Storage > Get More Storage.
  4. Free plan, Mac: open System Settings > iCloud and click Upgrade to iCloud+.
  5. Already have iCloud+, iOS 27 and later: Settings > your name > iCloud > Manage Plan.
  6. Already have iCloud+, iOS 18.4 to 26: Settings > your name > Subscriptions > iCloud+ > See All Plans.
  7. Already have iCloud+, iOS 18 to 18.3: Settings > your name > iCloud > Manage Plan.
  8. iOS 17 and earlier: Settings > your name > iCloud > Manage Account Storage > Change Storage Plan.
  9. Already have iCloud+, macOS Sequoia and later: System Settings > your name > iCloud > Manage Plan under iCloud+ Features. On Sonoma and earlier: iCloud > Manage Plan > Change Storage Plan.
  10. Windows: open iCloud for Windows, click Manage > Change Storage Plan, choose a plan, enter your Apple Account password and click Buy.

Check that it worked

  • The storage bar under Settings > your name > iCloud shows free space again.
  • The full-storage alert no longer appears.
  • iCloud Backup completes and new photos upload to iCloud Photos.

If it still fails

  • If storage still looks full after deleting, check Backups: they may still hold the data. Also check Recently Deleted.
  • Open the storage breakdown again and look for the category you haven't cleaned yet.
  • Contact Apple Support through support.apple.com if the numbers don't match what you see.

Questions

Will deleting an old device backup affect the device itself?

Apple's page doesn't say it does. It only describes removing the backup from iCloud. Make sure the device has a current backup elsewhere if you still need it.

Can I back up my iPhone without iCloud?

Yes. Backing up locally to a computer is a commonly suggested alternative. This tip comes from third-party sources, not the Apple page used here.

Sources

  1. Manage your iCloud storage on your Apple deviceOfficial · Apple Support
  2. What's the difference between iCloud storage and device storage on your iPhone or iPad?Official · Apple Support
  3. Buy iCloud+ or upgrade your current storage planOfficial · Apple Support