Epic Games Launcher error AS-202: how to fix the sign-in failure

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AS-202 means a sign-in request in the Epic Games Launcher failed. Epic's guidance for AS codes points to a network configuration problem or a corrupted web cache. Clearing the launcher's `webcache` folder is a quick, safe step to try first, then check your connection, then repair or reinstall the launcher.

Applies to:Epic Games LauncherWindows
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What it means

AS-202 appears when the Epic Games Launcher tries to sign you in and the request fails. Epic groups its "AS" codes together and links them to two usual suspects: a network configuration problem, or a corrupted web cache inside the launcher.

Your password is very likely fine. The fixes below go from the quickest and least disruptive to a full reinstall. Exact folder names can differ between launcher versions, so trust what you see on screen if it differs from the steps.

Symptoms and causes

You are likely dealing with this problem if:

  • The launcher will not sign you in and shows AS-202.
  • The sign-in screen fails with no obvious change on your PC.
  • Reports on Epic's developer forum show the error appearing suddenly, with several people hitting it in September and October 2026.

The usual causes, most common first:

Corrupted or stale web cache
The launcher stores web data locally. Epic's AS-code guidance names a corrupted web cache as one possible cause, so a damaged cache may stop sign-in from completing.
Network or connection problem
A router, DNS or firewall issue can block the request. An outage on Epic's side could produce the same result.
Damaged launcher installation
Broken launcher files could make sign-in fail even when your connection is fine.

How to fix it

Work through these in order. They start with the quickest, safest checks and move to deeper repairs; stop as soon as the problem is gone.

1.Clear the launcher web cache

Easy

Epic's guidance for AS codes lists clearing the web cache as a standard step. Deleting it is harmless because the launcher rebuilds it.

  1. Close the Epic Games Launcher completely. Right-click its icon in the system tray (near the clock) and choose to exit if it is still there.
  2. Press WinR, paste this path and press Enter. If you cannot see the folders, turn on hidden items in File Explorer (View > Show > Hidden items).
    Text
    %localappdata%\EpicGamesLauncher\Saved
  3. Delete the webcache folder. Some versions use names such as webcache_4147 or webcache_4430, so delete any folder whose name starts with webcache.
  4. Restart your PC, then open the launcher and sign in again.

2.Check Epic's status and your connection

Easy

If Epic's servers are having trouble or your network blocks the request, no local fix will help until that is sorted.

  1. Check Epic's server status page (status.epicgames.com) for sign-in or launcher problems. If any are reported, wait and try again later.
  2. Restart your modem and router: unplug them for about 30 seconds, plug them back in and wait for the connection to return.
  3. Try a different network (for example a phone hotspot) or a wired connection, then sign in again. If this works, the problem is on your home network.

3.Repair the launcher

Moderate

Repair is meant to replace damaged launcher files.

  1. Download the current installer from the Epic Games Store website.
  2. Run the installer and click Repair if it is offered.
  3. Open the launcher and sign in when the repair finishes.

4.Uninstall and reinstall the launcher

ModerateChanges settings

One forum user reported this fixed AS-202. It is a single report, so keep it as a late step.

Before you start: Do not delete your game folders. Copy any game folders or save files you care about to another drive first, because it is not confirmed what the uninstall leaves in place.

  1. Open Settings > Apps > Installed apps, find Epic Games Launcher and choose Uninstall.
  2. Download a fresh installer from the Epic Games Store website and install it.
  3. Sign in and check whether your games appear in the library.

Check that it worked

  • The launcher opens and signs you in without showing AS-202.
  • Your library loads and you can start a game.

If it still fails

  • Check Epic's server status again later. The September and October 2026 forum reports could point to a problem on Epic's side, but that is not confirmed.
  • Contact Epic Games Store Support through the official Epic help site and mention AS-202 and the steps you already tried.
  • Do not share your password or any verification code with anyone claiming to offer help with this error.

Questions

I can't find the webcache folder. What now?

Paste %localappdata%\EpicGamesLauncher\Saved into the File Explorer address bar and enable hidden items. One forum poster could not find the folders Epic describes, so the location or name may differ on your version.

Will reinstalling the launcher delete my games?

That is not confirmed, so back up any game folders and saves you care about before uninstalling.

Sources

  1. AS error codesOfficial · Epic Games Store Support
  2. Connote log into the Epic games launcher, error code AS-202 · Epic Developer Community Forums

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